Configure Appointment Details


Appointment Times

  • Monday and Tuesday 7.00am to 6 pm (extended hours: Morning pre-bookable GP appointments available to accommodate our working population - ask at reception).
  • Wednesday to Friday 8.00am to 6pm.

An appointment can be made in person or by telephone.

Treatment Room

Our treatment room is based at Central Health Centre

The treatment room nurses run an appointment system for dressings, removal of stitches and blood checks. Access must be by referral from GP or Practice Nurse. Tel: 01698 755025

Please bear in mind that GP Practices are not casualty centres and sometimes your needs are best served in A&E.


Home Visits

These are intended for those who are either too ill to attend the surgery or are housebound. Please bear in mind that the doctor can often see four or five patients in the surgery in the time it takes to do one housecall.

During the day a request for a home visit should be made before 10.30am by telephoning the surgery and speaking to the Triage Nurse.   Only EMERGENCY housecalls should be requested after 10.30am

Cancelling or changing an appointment

If you are unable to attend an appointment please help to reduce waiting times by cancelling as soon as possible on our 24-hour Cancellation Line 01236 794959 (leave your message).

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for information about out-of-hours arrangements in place.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone or face-to-face, 
  • If you need an interpreter
  • If you have any other access or communication needs