Noticeboard

Out of Hours

In case of medical emergencies outwith surgery hours please telephone NHS 24 on 08454 24 24 24

OR

from 29/4/2014 dial the new "free to call" number for NHS24  - 111

 (textphone users 18001 08454 24 24 24) for round the clockhelp and support.

Public Holidays

Friday 10th April 2020

Monday 13th April 2020

Friday 8th May 2020

Monday 25th May 2020

Monday 20th July 2020

Monday 28th September 2020

Friday 25th December 2020

Monday 28th December 2020

Friday 1st January 2021

Monday 4th January 2021

Test Results

Please telephone for your results, Monday to Friday using our computerised telephone system – pressing 3 for results.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone our 24 hour cancellation line on  01236 794959 or use the link at the bottom of this page to cancel your appointment.

Triage nurse Service

In addition to our telephone triage service our nurses are now providing appointments in the afternoons,  Monday to Friday

Confidentiality

"NHS Lanarkshire take care to ensure your personal information is only accessible to authorised people. Our staff have a legal and contractual duty to keep personal health information secure, and confidential. In order to find out more about current data protection legislation and how we process your information, please visit the Data Protection Notice on the NHS website at www.nhslanarkshire.scot or ask a member of staff for a copy of our Data Protection Notice.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Limited patient information will also be used at local and national level to help the Health Board and Government plan services like diabetic care and emergency out of hours care. If you do not wish anonymous information about you to be used in such a way, please let us know, and we will exclude you from such services.



 
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