We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this were so, we would wish for the matter to be settled as quickly and as amicably as possible.
Simply contact the Practice Manager and she will deal with every complaint according to the practice complaints procedure. Further written information is available on the complaints procedure from reception.